Lists of advantages, disadvantages, scenarios and learning needs were compiled and circulated to participants.In a subsequent online workshop, 21 participants ranked seven groups of learning needs in priority order.

Free calls to friends and family Skype lets you place free voice and video calls to other Skype users, or, for a small charge, voice calls to landlines and mobile numbers.

Further, the refreshed app sports a new interface with a focus on messaging, making it easier than ever to fire up a chat.

To ultimately improve uptake of effective use, we identified the advantages, disadvantages, scenarios, and learning needs of HCPs when using video calls to support patients in the last six months of life to die at home.

We conducted face-to-face focus group workshops and thematically analysed the discussions.

Most participants thought video calls could be used to advantage in many end-of-life scenarios, especially in rural areas.

Seven themes, covering 59 learning needs for HCPs, were identified (in priority order): (i) confidence and technical ability in using video calls; (ii) being aware of how video calls fit into clinical practice; (iii) managing video calls; (iv) communication skills on ‘camera’; (v) understanding how patients and families may be affected by video call use; (vi) presenting video calls as an option to patients and families to assess their readiness; (vii) normal professional skills that become essential for effective video calls.

Video calls could help this coordination and NHS England’s aim of seven-day access to palliative care services [7].

Hospital admission is stressful for both patients and carers during end-of-life [8] yet 20–33 % of those patients admitted may be appropriately cared for at home [9].

Learning needs were identified that could be developed into learning modules and/or courses.

Three out of four people want to die at home [1] but nationally only half [1], and locally only 23 % [2] of people, who wanted to die at home did.

Video calls such as Skype, might help but are not routinely used; we should consider learning needs to increase uptake and ensure effective use.