It's hard to tell if companies like Skype offer customer care over live chat, so we started compiling this information and best alternatives from customers like you.

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Managers must appear in the pool of potential members for the room category that your room belongs to.

Your new managers won’t automatically become room members—you’ll have to add them as members.

You stay anonymous and your Skype name is never revealed until you accept request from other members.

If you’ve been given authorization by your Skype for Business administrator, you can quickly get started creating your own persistent chat rooms.

When you chat with Skype agents, they are most likely chatting with you from their call center located in Greensboro, NC or India.

Live chat is rarely available 24/7, and this department is open 24 hours, 7 days.

After this list is set up, the administrator might create subcategories in a chat room category based on organizational needs.

The scope of a particular category identifies all the users and groups that can be members of a chat room in the original category.

Here's how to create, manage, and disable chat rooms.

When you create your chat room, add a description of the purpose.

While Skype does offer live chat as a way to get help, they do not have a phone number you can call.